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Frequently asked questions

Is creating student accounts free?
How do I purchase accounts for the students at my school?
Is it necessary to purchase special accounts for teachers/trainers?
Where can I find the accounts I purchased for my students?
How do I give multiple teachers or trainers access to my organization?
How do I manage my students' accounts?
What should I do if my student's email address is already in use?
How do I create free student accounts?
Do I need to provide an email address when creating a student account?
How do I create accounts for my students?
Can the username of a student account be changed?
What is included in a teacher or coach account?
How do I delete a student account?
Can I include a student who already has a Chessity account in my student management?
I have a student account that is no longer used. Can I give it to a new student?
Can I get an invoice?
How do I give parents permission to include a school account in their family account?