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Frequently asked questions

How do I give parents permission to include a school account in their family account?

If parents want to include their child's school account in their own family account, the school must assign the student account to the family account (of course, the student account also remains in the school's manage students). For this, you first need to become friends in Chessity.

Open the Manage Accounts tool. Check the name of the student you want to assign to a family account. In the dropdown menu Choose action, select the option Assign users to other coach. Enter the username of the family account and click OK.

Confirm that you want to perform this action. The student is now shown in both the student tracking system (dashboard, coach others) and in the parents' family account. The parents now also have the rights to change the password or choose other settings for this student.

See also: How do I create accounts for other teachers or trainers

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