Frequently asked questions
How do I add a student to my manage students?
In the top left of the manage students, you can see how many accounts you have in stock. In the example below, there are 97 accounts in stock.
Note: do the buttons appear grey? That’s because all teams are selected. You can only add students to a specific team. Select the team you want to add the student to from the menu bar at the top. The buttons will then become active.
Add a new student
To create an account for a student, click on Add new student.
A pop-up will appear where you can enter the student's details.
All fields marked with an asterisk must be filled in. The other fields can be left blank.
The email address field is not mandatory, but it is useful. The student will receive notifications from you and the program via email. An email address can only be used once within Chessity. You cannot register multiple children with one email address. If the email address is already in use for another family member, you can leave this field blank.
Do you still want to use an existing email address? Read here what options are available to do this.
It is wise to use a logical system for creating usernames that is easy to remember. For example, the child's first name, preceded by a standard addition per school.
It may seem convenient to include the group in the username, but it's better not to do this. Next school year, the groups will be different.
Make sure to enter the student's name correctly, as this name will also be printed on the diploma.
After the new student account is created, the user can be found in your student overview. Here you can also set which usage options you want to activate or deactivate for this student.
Add an existing student
A student may already have a Chessity account. An existing Chessity account can easily be included in the school's or club's manage students. This gives the teacher or chess coach insight into the results. They can also now adjust the user settings.
There are two possibilities:
- The student has a private individual Chessity account.
- The student has a Chessity account through a school or chess club.
Different procedures apply to both situations.
The student has a private individual Chessity account
Go to manage students. Click on the blue button Add student with existing account.
Enter the username, click on the displayed user, and confirm with add. The user is now conditionally included in your manage students. The student must give permission for external management of their account. The next time the student logs in, they must approve these rights.
When the individual subscription expires, the teacher can assign a student account to this existing user via manage students. All data will be retained.
The student has a Chessity account through a school or chess club
For a student who already has a Chessity account through a school or chess club, the above method usually cannot be used. Schools/clubs generally choose user settings that shield the student from contact with users outside their own school/chess club. A shielded account cannot be found via the button Add student with existing account.
To gain insight into this student's results, you must ask the other coach (who created and manages the student account) to share rights with you.
The online safety of our protected users is paramount. Therefore, it is not possible to request this through the system. There must always be personal contact between both coaches or teachers.
