Frequently asked questions

Yes, an existing Chessity account can easily be included in the student management of a school or club. This gives the teacher or chess instructor insight into the results. They can also adjust the user settings.

There are two possibilities:

1. The student has a private individual Chessity account
2. The student has a Chessity account through a school or chess club.

A different approach applies to both situations:

1. The student has a private individual Chessity account

Go to Manage accounts. Click on the blue button Add existing student account:

Enter the username, click on the displayed user, and confirm with add. The user is now conditionally included in your manage students.

The student must give permission for the external management of their account. The next time the student logs in, they must approve these rights. 

When the individual subscription expires, the teacher can assign a student account to this existing user via Manage accounts. All data will be preserved.

2. The student has a Chessity account through a school or chess club

For a student who already has a Chessity account through a school or chess club, the method above usually cannot be used. Generally, the school/club chooses user settings that shield the student from contact with users outside their own school/chess club. A shielded account cannot be found via the Add existing student account button.

To gain insight into this student's results, you must ask the other coach (who created and manages the student account) to share rights with you.

The online safety of our protected users is paramount. Therefore, it is not possible to request this through the system. There must always be personal contact between both coaches or teachers.