Frequently asked questions
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My child already has an account through school. Can this be included in my new family account?
Yes, that's possible. You can add an existing account to your family account as a player profile. You do this in account management. Read here how it works:
Click on the blue 'Manage accounts' button in the family screen:
Then click on the 'Add existing account' button
Enter the username, click on the displayed user, and confirm with add.
A message is now sent to the school with your request to link the school account. Once the school gives permission, the school account is automatically imported as a player profile into your family account.
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