Frequently asked questions
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Why can't my student access the Gaming section?
In student accounts, the Play section is locked by default with a 'star lock'. In a locked arena, the student must first earn 5 stars (per week) to be able to play. This ensures that students complete lessons and don't just play.
Below the Arena you can see how many stars the student still needs to unlock the Arena.
Prefer no star lock?
In the tool manage accounts, you can set per student whether the arena should have a lock through a star lock or not.
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