Frequently asked questions
Why can't I continue with the lessons?
Cause 1
The default setting in Chessity is that all lessons are locked. You must first unlock a new lesson by successfully completing the previous lesson. If you have not yet unlocked a lesson, you cannot continue.
Individual users can unlock all lessons in their account settings. Users with a student account cannot do this themselves. The teacher can do this via Manage student accounts.
Cause 2
You have not yet earned enough stars to take a mix lesson. Every fifth lesson in the lesson series is a lesson with mixed exercises where the material from the four previous lessons is reviewed. You must earn a minimum number of stars in those four lessons to take the mix lesson. If you don't have enough stars, you don't master the material well enough and must first earn more stars.
Cause 3
The three weeks of unlimited play with your free account are up. A free account offers three weeks of unlimited access to all features, including all lessons, of Chessity. After this trial period, you need a premium account to use everything. With a free account, you can then only take the first five lessons of each lesson level. Your results remain saved. Once you upgrade to a premium account, you can continue where you left off.
