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Frequently asked questions

Where can I manage the settings of my students' accounts?

You do this here in the Manage accounts tool.

The Manage accounts tool has a lot of features. Here is a list of all your students with the corresponding settings. Below you can read what the settings entail and how to use the manage students tool.

1. Add a student to your manage students. See also: Can I add an existing Chessity account to my students?

2. Use this button to purchase one or more new student accounts, which you can activate when ready. Above the button, you can see how many accounts you have in stock.

3. Sort the student list by username (alphabetically ascending or descending) or search for a username using the search field.

4. Sort the student list by name (first name alphabetically ascending or descending) or search for a name using the search field.

5. Add notes to the students at your discretion.

6. Sort the student list by label (alphabetically ascending or descending) or search for a group using the search field.

7. See the premium account duration of the students here.

8. Extend the premium account duration by 12 months. These 12 months start after the original expiration date. To extend an account, you must have enough premium accounts in stock.

9. Change your student's password or personal details.

10. Enable playful mode or classic mode.

11. Unlock all lessons for an advanced student. He or she does not need to unlock lessons first. Our advice is to be very cautious with this. Default setting: all lessons locked.

12. Shield the student from contacts with strangers. By checking protect student, you ensure that children can only communicate within their own group. Default setting: protected status on.

13. Enable or disable the chat function. The chat function is a popular feature within classes but sometimes leads to unwanted behavior. We recommend allowing this function under normal circumstances as it helps children practice an important 21st-century skill. Default setting: simplified mode on.

14. Lock or unlock the Arena. In a locked arena, the student must first earn 5 stars per week to play. Default setting: Arena locked with star lock.

15. Use this panel to assign a label to your students.

16. Use this panel to remove a label.

17. Here you can see the different labels and the students who have been assigned that label.

18. Use this green button to expand the 'groups' panel if you don't see it on the screen, or to collapse it.

19. This is a handy feature if you want to adjust settings for multiple students at once. Manually check the students in question or use the option to select all students at once.

20. Here the main settings are briefly explained again.

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