Chessity logo Player

Frequently asked questions : Chessity for teachers and coaches

Why can’t I find a student name in the Manage Students or Dashboard tool?

The Manage Students and Dashboard tools only show students who are active users of Chessity. If a student is inactive for a time, the system automatically hides them. This cleaning up ensures that your student lists are always as well-organized as possible. 

If students are missing from your student lists because they are hidden, you can find them by clicking on the button 'Show inactive students'.

Was this answer helpful?